Privacy Policy

Effective Date: 28th May 2025

At Deafinity, your privacy is important to us. This privacy policy outlines how we collect, use, store, and protect your personal data when you interact with our website or services.

1. Data Controller

Deafinity

Email: info@deafinity.co.uk

2. What Personal Data We Collect

We may collect and store the following data when you use our website or services:

- Full name

- Email address

- Phone number

- Organisation name (if applicable)

- Any information you provide when filling out contact or booking forms

3. Purpose of Collecting Data

We collect your personal data in order to:

- Respond to inquiries or workshop bookings

- Provide tailored services

- Send updates about our offerings (with your consent)

- Maintain records for legal or accounting purposes

4. Legal Basis for Processing

We collect and process your data based on one or more of the following legal bases:

- Your consent (e.g. opting into a mailing list)

- Performance of a contract (e.g. workshop bookings)

- Legal obligation (e.g. record-keeping)

- Legitimate interest (e.g. improving our services)

5. Data Sharing

We do not sell, rent, or trade your personal data.

Your data may be shared with trusted third-party services only where necessary (e.g., payment processors or email platforms), and only under strict confidentiality agreements.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law.

7. Your Rights

You have the right to:

- Access the data we hold about you

- Request correction of inaccurate data

- Request deletion of your data

- Withdraw consent at any time

- Lodge a complaint with the Information Commissioners Office (ICO)

8. Cookies

We may use cookies to improve your experience on our site. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:

Deafinity

Email: info@deafinity.co.uk

Website: www.deafinity.co.uk